# Matrix

Taiwan · Mixed

Matrix is the commercial brand of Johnson Health Tech in Taiwan. Cardio and strength from Matrix are common in clubs and hotels, including in the Netherlands.

Touchscreen consoles are a part with their own number. Belts and cables still wear underneath the screen. Record both lines on the job when both were touched.

## Parts that come back

- **Running belt.** Write the length and width from the old belt, not from memory. A belt from another series of the same brand often does not fit.
- **Console and board.** Photograph the error code before anyone resets it. The board number is on a sticker, not in the member’s description.
- **Cable.** Write which run you replaced, and whether the rest of the cable stayed. A visible fray is not the whole cable.
- **Upholstery.** Photograph the pad and name the machine. Recovering ‘the blue one’ is how the wrong bench is sent out.
- **Deck.** Note whether the deck was flipped, dressed, or replaced with the belt. A new belt on a worn deck comes back as the same fault.

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Source: https://gymmaintain.com/brands/matrix
Language: en