Aruandlus
Count downtime as time members could not use it
23. märts 2024 · 1 min lugemist
A machine in pieces on a Tuesday night is not the same as a machine closed through a full class day.
Downtime is easy to inflate and easy to ignore. Pick a definition and keep it: hours, or days, when the machine was not available to members during opening time. Work you did after close may still be labour. It is not downtime if nobody was kept off it.
Write the start when you take it out of service, and the end when you return it. Guessing both at the end of the month makes every job “about a day”.
Why it is worth the two timestamps
A cheap part that takes three weeks has a high downtime. An expensive part fitted the same afternoon may not. The replacement decision needs both the money and the time, not only the invoice.
Do not count a comfort issue that stayed in service as downtime. If members could use it, it was up. The fault can still be open.
If you have no clock on the job, you do not have downtime. You have a story. Add the clock.
Loe edasi
Put the quote on the job before you approve it
A price in a text message is not an approval. The job holds the figure you said yes to.
When the timetable changes, watch the assets it leans on
A new class can double the hours on four bikes and none on the rest. The faults will follow the hours.
Read the register at the end of the year
The year-end is a reading of what failed, what waited, and what you retired. It is not a new system.