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A manual you cannot find at the machine is a missing manual

29. dets 2025 · 1 min lugemist

If the only copy is a link in a leaver’s email, write ‘not on file’ and obtain one.

The manual’s job is to be open next to a decision: torque, lubrication, error codes, the layout of the anchors. A manual in a cupboard on another floor will not be fetched. Put a copy, or a clear pointer that works without that person, on the asset.

Error-code pages and the exploded diagram are the pages people actually need. If the full file is huge, those pages can be the ones you photograph. Say that the rest exists, and where.

When there is no manual

Write that. Then ask the supplier while the relationship is calm, not on the morning of a failure. A PDF in the file ends the hunt.

Do not accept a manual for a similar model and file it as this one. Similar diagrams cause wrong parts to be ordered. If it is a cousin model, label it as a cousin.

When you retire the machine, keep the manual with the retired file for a while. The replacement may be the same family, and the diagram still answers a question.