The problem
The problem, with priority and photos.
An issue is the fault. It can come from staff or from the QR page. It is not yet the job.
Plan. Issues are on Free.
Equipment
Machines and other assets. Category, brand, model, serial, zone, photos, documents, and a status from active through retired.
Locations
Sites, floors and rooms. Move a machine and keep the trail. One site on Free. More than one on Pro.
QR page
A public page per machine. Members report a fault or leave a rating. Costs and internal notes stay off that page.